Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us


Request A Sponsored Account


Sponsored "computer/network" Accounts are made available to Departments, Organizations, Clubs, and other entities that have a relationship with the SUNY Oneonta. These accounts will be used for the authentic academic, administrative, and/or non-profit community service purposes relating to the State University of New York. View the SUNY Oneonta Technology Acceptable Use Policy

Below is a list of authorized parties who may request a Sponsored Account:

  • College President or Vice President
  • Administrative Director or Manager
  • Academic Dean or Chair
  • Club Advisor
  • Department Secretary acting on behalf of an authorized party

Log into ServiceNow to request a sponsored account.


If you are conducting specific business on campus and require short-term internet access on a personal computer, your sponsor may fill out the Guest Network Access form or use Visitor Wi-Fi by launching your browser and completing the registration process.