Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

 
Rotating Photos

Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

 ITS is now accepting employment applications.

Get Connected!

Click here for more information about registering and connecting your computer, gaming console, and phone to the Oneonta Network. You can also register your devices from home here.

Customer Support

Help Me! Need Assistance?
Get secure remote desktop control for your computer.


 

Known Issues

  • Phone System Maintenance
    Wed, 25 Feb 2015
    ITS Networking and Telecommunications will reboot the campus telephone switch Wednesday, February 25, 2015 shortly after 9PM. The reboot will cause a brief (10 minutes) interruption of campus phone service.

  • Network Service Interruptions Feb 19
    Thu, 19 Feb 2015
    We believe the intermittent interruptions to network services have been resolved and the network is now stable. We are monitoring services and will post further updates if warranted.

ITS Hours:

Sun 1/18 noon - 8 pm

Mon 1/19 8 am - 8 pm:

Tues 1/20 8 am - 8 pm

Regular semester hours resume on Wed 1/21/15:

Mon-Fri 8 am - 9 pm

Saturday Noon - 6 pm

Sunday Noon - 9 pm

Milne Library and Computer Lab:
8am - 1am

Help Me!
Print Quota

Read more here.

Help Me!
MyHD Tickets

Help Me!
Remote Support