Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

 
 

Policy Regarding Personal Use of College Telephones

 
 

Telephones are provided by the campus and the State of New York for professional use in order to accomplish our work.  As such, inappropriate and unreasonable usage of the telephone for personal business is discouraged.  All calls do incur some cost to the College and therefore it is expected that faculty and staff will use discretion and judgement when making or receiving personal calls.  Long distance toll calls of a personal nature may only be made when charged to a personal credit card or using an authorization code assigned by the Telecommunications Office.  No personal toll calls may be made and charged to the college.  In addition, while we understand that there are times when personal calls must be made during business hours due to emergencies or other unforeseen circumstances, we encourage such business to be transacted before or after business hours if at all possible. 

As part of the billing system, the College maintains a record of time, destination, duration and cost of all off campus calls.  While the primary purpose of these records is for billing, the records may be accessed by supervisors to check for overt or obvious abuse of the telephone.

Our college policy is consistent with general New York State policy which reads:  "State-furnished telephone equipment and services shall be used for State business.  Prudent use of telephones for essential local personal calls is permitted, but such calls should be limited in number and restricted to brief messages rather than conversations and, in all circumstances, are subject to operational needs."

If you have any questions about the college policy or would like to request a personal authorization code which can be used to make long distance calls from campus telephones, please contact the Telecommunications Office at x2577.