Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

 
 

Digital Phone Services & Features

 
 

Auto Dial

To Store Number:

  • Press Auto Dial

  • Enter number

  • Press Auto Dial

To Dial:

  • Select free DN
  • Press Auto Dial

Forward

To Activate:

  • Press Forward

  • Dial number

  • Press Forward

To Cancel

  • Press Forward

 

Call Pickup

  • Select free DN

  • Press Call Pickup

Intercom

  • Press Intercom

  • Dial 1 or 2 digit code

Call Wait

  • Press Hold

  • Press Call Wait

Message

  • Select free DN

  • Press Message

Conference

  • Press Conference

  • Dial number

  • Press Conference

Note: repeat procedure for up to five additional parties of which only 3 may be off-campus numbers.

Ring Again

At Busy Signal,

  • Press Ring Again - then RLS

  • After "ring again" tone, select free DN

  • Press Ring Again

Note: This feature work only with another phone on-campus.

Transfer

  • Press Transfer

  • Dial number

  • Press Transfer

Redial

  • Select free DN

  • Press Last No or Press the DN again