Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

 
 

Analog Phone Service

 
 

Phone Services & Features

Call Forwarding:
This feature allows you to have your calls forwarded to a different campus location. To activate it, lift the handset, dial the characters # 1, and wait for the dial tone. Then dial the number to which the calls should be forwarded and hang up. To cancel call forwarding, lift the handset, dial the characters # 1, wait for the dial tone, and then hang up.

Call Waiting:
This feature allows you to receive calls while you are talking the phone. Two quick beeps will alert you to the incoming call. To answer it, tap the switchhook to put the first caller on hold and to talk to the second. Tap the switchhook to alternate between calls.

Call Transfer:
This feature allows you to transfer incoming calls to a different campus location. To use it, tap the switchhook to put the caller on hold, dial the number to which the call is to be transferred, announce the call, and then hang up.