Submit a
Support Request
For immediate assistance please call (607) 436-4567
You may also email your request to helpme@oneonta.edu
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TLTC Services
The mission of the Teaching, Learning, & Technology Center is to inspire, encourage, and support faculty who are integrating technology into their teaching in order to make learning more dynamic for our students. The Center serves as a catalyst for collegial exchange about innovative uses of technology in education. We strive to have appropriate support for faculty so they're in the position to do their best work.
Please contact any of the TLTC staff for assistance in integrating technology into your teaching and learning. Click here for Staff Listings.
Jim Greenberg
Director
Phone: (607) 436-2701
| Diana Moseman
Instructional Design Technician
Phone: (607) 436-2683
Tim Ploss
Instructional Design Technician
Phone: (607) 436-2053 |
Instructional Support
We enable and enhance the use of Educational Technology by means of hardware and "on call" instructional support to college faculty and staff.
We are located in the Technology Center of Milne Library basement with services available 8:00-9:00 Monday through Thursday. Friday we provide services until 4:30.
The total number of technologically enhanced learning spaces on campus is 175.
Technology Equipment in Classrooms
A complete set of instructions is posted on the lectern in each room and here.
Instructions for Technology Equipment in Classrooms
IMPORTANT-PLEASE READ GENERAL NOTES ROOMS WITH TOUCH PANEL CONTROLS
- If Touch Panel is blank, touch the screen to bring up display. If Oneonta seal is displayed, touch screen to bring up controls.
- Please turn projector and DVD/VCR off when done. Do not turn audio equipment off.
- Adjust volume using Touch Panel only. Do not adjust levels on audio mixer or amp.
- If audio or video from videotape is distorted, use DVD/VCR remote to adjust tracking.
- Control projection screen by appropriate method-Touch Panel, wall switch, or manually.
- Call Help Desk at4567 for technical assistance.
Using Touch Panel
Displaying lectern computer
- On Touch Panel, press Data 1. Allow 1 minute for image to appear.
- Boot up computer and log on.
- If desired image doesn’t appear, press Data 1 again.
- Turn projector off when finished.
Displaying laptops
- On Touch Panel, press Data 2.
- Connect appropriate cables-VGA, Audio, Power, network-from laptop to connections on side of lectern.
- Boot up laptop. If desired image doesn’t appear, press Data 2 again. Use laptop brand’s specific method to select desired video configuration (eg. , for Dell laptops, pressing Fn and F8 keys simultaneously will change video configuration).
- Turn projector off when finished.
Displaying Video
- On Touch Panel, press Video. Wait 1 minute for image to appear.
- Turn DVD/VCR on. Use DVD/VCR remote to select desired source.
- Press VCR to control videotape playback
- Press DVD to control DVD playback
- Press Input to access channels or line input selection.
- If desired image doesn’t appear, press Video again.
- Turn projector off when finished.
IMPORTANT-PLEASE READ GENERAL NOTES Using rooms with Remote Controls
- Use LCD projector remote to adjust volume-do not adjust volume on speaker.
- Log off computer when done.
- Make sure projector is off when done. Off button must be pressed TWICE.
- Call Help Desk at 4567 for technical assistance.
Displaying lectern computer
- Press ON, on projector remote. Allow 1 minute for image to appear.
- Boot up PC and log on.
- Press Computer 1 on projector remote.
- Turn off projector when done.
- Log off computer when done.
Displaying laptops
- Press ON, on projector remote.
- Connect appropriate cables-VGA, Audio, Power, Network-from laptop to connections on side of lectern.
- Press Computer 2 on projector remote.
- Boot up laptop. If desired image doesn’t appear, use laptop brand’s specific method for selecting video configuration (eg. , for Dell laptops, pressing Fn and F8keys simultaneously will change video configuration).
- Turn projector off when done.
Displaying Video
- Press ON, on projector remote.
- Turn DVD/VCR on.
- Press Video on projector remote.
- Use DVD/VCR remote to play desired media.
- Turn projector off when done.
Using Sympodium (Computer Monitor)
- To use as computer:
- Turn Sympodium on
- On Sympodium, press left click mouse button (upper left-hand corner)
- Use standard mouse or attached stylus to control computer.
- To annotate over computer screen:
- On Sympodium, press desired drawing tool (top row of buttons).
- Use standard mouse or attached stylus to draw on screen.
Synchronizing Navigator Remotes (Training Receiver)
- Locate USB receiver - should be on lectern near monitor.
- Place USB receiver in port.
- Hold the Next Button down for 10 seconds - when Receiver LED stays on, release button.
- Receiver LED will continue to blink slowly - Receiver is trained.
VCR Users
If you hear distortion in audio during videotape playback, adjust tracking by pressing CH v or CH ^ on VCR or VCR remote.
More Information for On Campus Equipment
On campus equipment for classroom use is scheduled through our main office. Technology Services provides classroom or presentation technology equipment anywhere on campus. We can bring the equipment to you and set it up, or you can sign out equipment over-the-counter. Contact 607-436-3318 for more information.
Technical Services can help you by providing:
Equipment Distribution
Preview Room and Edit/audio Room
Electronic Hardware Repair
System Design and Installation
Consultation
Audio Recording and Duplication
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Information Technology Helpdesk
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Evening Services (after 4:00)
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Video Creation and Editing Assistance for Faculty
With assistance from Creative Media Services and the Information Technology Services, the TLTC can assist you in the creation and editing of video. This video can be digitized for use on electronic platforms such as web pages, course managment systems, YouTube, etc. or copied to portable media.
For more information about this service contact any member of the TLTC staff.
PODCasting VideoCasting
Podcasting is a term for distributing audio content for listening on mobile devices and personal computers. A podcast is a web feed of audio or video files placed on the Internet for anyone to subscribe to. Websites also may offer direct download of files, but the subscription feed of automatically delivered new content is what distinguishes a podcast from a simple download or real-time streaming.
Videocasting, or vodcast is a term used for the online delivery of video on demand content. The video enclosed in a vodcast can be stored on a web server in any file-based container and codec, or streamed from a streaming server. Podcasting clients can usually be set up to open suitable software to play the videos, although iTunes can play vodcasts internally if they are in a suitable format. The TLTC has the technology in place to support faculty who would like to create their own podcasts or videocasts. Please contact us at x2684 to learn more about this technology.
Wide Format Printing
All about printing
Wide Format Printing
Information Technology Services offers Wide Format Printing for SUNY Oneonta students in the Milne Technology Center in the basement level of the Milne Library. The printers have capacity to print 44" wide on luster or matte paper.
The Epson Stylus Pro 7800 is available for printing projects up to 24" wide and 50" high at a cost of $1.10 per linear inch. Included in this price is either Double-weight Matte or Premium Luster roll paper.
The Epson Stylus 9880 is also available for printing quality prints to 43" wide at $1.10 per linear inch. Premium Luster paper only.
An Epson Stylus Photo 2200 is available for printing high quality archival prints. This printer supports paper sizes up to 13" wide by 19" high at a cost of $.50 per linear inch. This printer is BYOEP (Bring Your Own Epson Paper). Epson Brand Inkjet paper ONLY.
All Large Format Prints must be submitted online as a pdf file, maximum size - 100MB. (Gallery Print, submit through the link to the upper right corner as a pdf or zip file. )
Before you come to print make sure you review the cost charts to get an estimate of the cost of your wide format print job. Then check your print quota to ensure you have enough quota to print your project. Your printer quota must cover the cost of the print job before we can print it.
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