Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

 
 
 

Getting Started

 
 

Students

ITS is here to help you get started with the technology and systems used on campus. This section is designed to introduce you to important accounts, systems, and services unique to SUNY Oneonta.

Helpful links

NEED HELP?

Contact the Helpdesk: 607-436-4567, or e-mail helpme@oneonta.edu.

New Students

Welcome to SUNY Oneonta! ITS is here to help you get started with the technology and systems used on campus. This section is designed to introduce you to important accounts, systems, and services unique to SUNY Oneonta.

Helpful links

NEED HELP?

Contact the Helpdesk: 607-436-4567, or e-mail helpme@oneonta.edu.

Faculty & Staff

ITS is here to help you get started with the technology and systems used on campus. This section is designed to introduce you to important accounts, systems, and services unique to SUNY Oneonta.

Helpful links

NEED HELP?

Contact the Helpdesk: 607-436-4567, or e-mail helpme@oneonta.edu.

Guests

Campus guests and visitors have several options for accessing the internet while on campus. The choice depends on whether or not the visitor is using a personal computer or a SUNY Oneonta owned system, the length of time the visitor is on campus, the resources the visitor needs to access, and whether the visitor is sponsored by a faculty or staff member. For many visitors, you will be prompted to register your computer.


Guest NETWORK Access

If you are conducting specific business on campus and require internet access on a personal computer, you (or your sponsor) should fill out the Guest Network Access form.

 
 

Sponsored Accounts

If you will be on campus for an extended period or need access to a variety of resources, you may qualify for a Sponsored Account.

 
 

Connecting to the SUNY Oneonta Network

Once you have an account, you can follow these steps to connect to the SUNY Oneonta network