Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

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Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

Get Connected!

Click here for more information about registering and connecting your computer, gaming console, and phone to the Oneonta Network. You can register from home August 11-29, 2014!

Customer Support

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Known Issues

  • Wi-Fi System Upgrade Wednesday, September 24
    Mon, 22 Sep 2014
    Networking will upgrade the campus Wi-Fi system during Wednesday’s maintenance window. The work will begin at 5 AM and all services will be restored by 7 AM. The following services will be affected: Main Campus – Wi-Fi will be unavailable. Cooperstown campuses – All network services will be unavailable for 30 minutes while the hardware …

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  • Cable TV issues Resolved September 10
    Wed, 10 Sep 2014
    All known cable TV issues have been resolved at this time.

Today's ITS Hours:

Regular semester hours (while classes are in session):

Monday - Friday:
8 am - 9 pm

12 Noon - 6 pm

12 Noon - 9 pm 

(Mon - Fri 8 - 4:30 during breaks)

Milne Library and Computer Lab:
8am - 1am

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Remote Support