Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

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Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

Get Connected!

Click here for more information about registering and connecting your computer, gaming console, and phone to the Oneonta Network. You can also register your devices from home here.

Customer Support

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Known Issues

  • Monday, July 6 SUNY Sites Restored
    Mon, 06 Jul 2015
    Access to SUNY sites (, SUNY HR, etc.) have been restored. Please contact the IT Service Desk at x4567 if you have any questions.

  • Wi-Fi Service Interruption Wednesday, April 29
    Tue, 28 Apr 2015
    In response to recent Wi-iFi outages, ITS Networking & Telecommunications will make configuration change to our wireless system Wednesday between 5 and 7 AM. Wi-Fi will be down while the changes are applied. WiFi service will be restored by 7 AM.

ITS Hours:

Summer Session I:

Mon-Thu 8 am - 7 pm

Friday 8 am - 4:30 pm


Mon-Fri 8 am - 4:30 pm

Summer Session II:

Mon-Thu 8 am - 6 pm

Friday 8 am - 4:30 pm

Milne Library and Computer Lab:

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Print Quota

Read more here.

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Remote Support