Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

 
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Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.


Customer Support

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Known Issues

  • Internet Connection Maintenance 07-23-2014
    Tue, 22 Jul 2014
    On Wednesday Morning during the IT Maintenance Window (5am-7am) Networking and Telecommunications will be performing work related to our Internet Connection. The internet connection will go up and down during this window as equipment is replaced, and upgraded. Work will be done to minimize any down time during this window.

  • Campus Internet Outage Update
    Thu, 17 Jul 2014
    Our internet service was restored shortly before 10 AM and appears stable at this time. We will continue to monitor the service and investigate the cause of the outage.

Today's Hours:

Helpdesk:

SUMMER SESSION I
May 27 – June 27
Monday - Thursday
8 – 7:00
Friday 8 – 4:30
Closed Weekends
June 30-July 3
8 – 4:30
Closed July 4

Milne Library and Computer Lab:
8am-4:30pm

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