Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

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Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

Get Connected!

Click here for more information about registering and connecting your computer, gaming console, and phone to the Oneonta Network. You can also register your devices from home here.

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Known Issues

  • Wi-Fi Service Interruption Wednesday, March 25
    Mon, 23 Mar 2015
    This Wednesday between 5 and 7 AM, ITS Networking & Telecommunications will upgrade the OS on our wireless system. Wi-Fi will be down while the system reboots. It should take a few minutes per device and the service interruption will affect different areas at different times. Wi-Fi will be restored to all areas by 7 …

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  • Cable TV Upgrade March 9-13
    Fri, 06 Mar 2015
    IT Services is excited to announce an upgrade to the campus cable TV service. The cutover is scheduled for the week of March 9th and there will be some service outages while the work is completed. In addition to updating our channel lineup, we will transition the campus to HD service. The new service requires …

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ITS Hours:

Sun 1/18 noon - 8 pm

Mon 1/19 8 am - 8 pm:

Tues 1/20 8 am - 8 pm

Regular semester hours resume on Wed 1/21/15:

Mon-Fri 8 am - 9 pm

Saturday Noon - 6 pm

Sunday Noon - 9 pm

Milne Library and Computer Lab:
Noon - 1am

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