Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

 
Rotating Photos

Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

Get Connected!

Click here for more information about registering and connecting your computer, gaming console, and phone to the Oneonta Network. You can also register your devices from home here.

Customer Support

Help Me! Need Assistance?
Get secure remote desktop control for your computer.


 

Known Issues

  • Internet Service Outage Wednesday, January 14
    Mon, 12 Jan 2015
    Networking and Telecommunications will perform maintenance Wednesday morning beginning at 6 AM. The work will result in a brief interruption of internet service sometime between 6 and 6:30 AM. Work will be completed with all services restored by 7 AM.

  • myOneonta Portal Maintenance 12/26/2014 00:00-06:00AM
    Mon, 22 Dec 2014
    CampusEAI is scheduling a maintenance window to perform Routine Datacenter Maintenance. Start Time: Friday, December 26th, 2014 at 00:00 AM EST End Time : Friday, December 26th, 2014 at 06:00 AM EST Customer Impact: Although there is no downtime anticipated during this routine test, the myOneonta Portal may be intermittently unavailable during the maintenance window.

ITS Hours:

Sun 1/18 noon - 8 pm

Mon 1/19 8 am - 8 pm:

Tues 1/20 8 am - 8 pm

Regular semester hours resume on Wed 1/21/15:

Mon-Fri 8 am - 9 pm

Saturday Noon - 6 pm

Sunday Noon - 9 pm

Milne Library and Computer Lab:
8am - 1am

Help Me!
Print Quota

Read more here.

Help Me!
MyHD Tickets

Help Me!
Remote Support