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Support Request

For immediate assistance please call (607) 436-4567
You may also email your request to helpme@oneonta.edu

SUNY Oneonta is among the most wired colleges in the country. Our educational resources incorporate significant use of computer technology. In order for students to fully take advantage of all of our technological resources, we recommend that the computer you bring to campus meet or exceed recommended specifications regarding speed, storage space, memory, and applications. Listed below are recommended computer specifications for computer systems, and some applications we recommend the computer to have. 

Warranty: 1 Year warranty come standard on most computer purchases. We recommend extending that to 3 years.

Wireless: In order to connect to the college's wireless network, your wireless device must support 802.11B, 802.11G, or 802.11N. We recommend that your device be capable of supporting all three.

CD/DVD Burner: 8X DVD+/-RW Drive comes standard on most computers these days and is useful for backing up files.

External Storage: USB Drive/External Hard Drive for larger projects.

Printers: Printing is available on campus so a printer is not necessary.

Software: Microsoft Office 2010 for Windows and Office X for Mac.

Educational discounts on computers and software are available through Dell, HP and Apple.