Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

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Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

Get Connected!

Click here for more information about registering and connecting your computer, gaming console, and phone to the Oneonta Network. You can also register your devices from home here.

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Known Issues

  • Campus Phone System Outage Update
    Sun, 27 Sep 2015
    Sunday, September 27, 2015, 3:20 PM – Phone service has been restored. 12:30 PM – We anticipate that it will be at least 3 hours before phone service is restored. The campus phone system is currently down.

  • Wi-Fi Service Interruption Tomorrow
    Wed, 16 Sep 2015
    There will be an interruption to Wi-Fi service tomorrow, September 17 beginning at 6 AM while we apply a patch to our systems to address continuing connection issues. Service will be restored by 7 AM.

ITS Hours:

IT Service Desk will be closed :

Friday 9/4/15 4:30 pm through Tuesday, 9/8/15 at 8 am in observance of Labor Day!

Regular Semester hours (when classes are in session)

Mon-Friday. 8 am - 9 pm

Saturday..... Noon - 6 pm

Sunday....... Noon - 9 pm


Noon - 1am

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