Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

 
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Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

 ITS is now accepting employment applications.


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Known Issues

  • Brief Interruption of Wi-Fi and Registration Services
    Fri, 26 Sep 2014
    The patch has been applied and all services have been restored. Friday, September 26: Networking is working with our vendor apply a patch for the Bash Linux vulnerability to Bradford Network Sentry. It will cause a brief interruption to registration services and new Wi-Fi connection. Services will be restored by 3 PM.

  • Wi-Fi System Upgrade Wednesday, September 24
    Mon, 22 Sep 2014
    Networking will upgrade the campus Wi-Fi system during Wednesday’s maintenance window. The work will begin at 5 AM and all services will be restored by 7 AM. The following services will be affected: Main Campus – Wi-Fi will be unavailable. Cooperstown campuses – All network services will be unavailable for 30 minutes while the hardware …

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Today's ITS Hours:

Regular semester hours (while classes are in session):

Monday - Friday:
8 am - 9 pm

Saturday:
12 Noon - 6 pm

Sunday:
12 Noon - 9 pm 

(Mon - Fri 8 - 4:30 during breaks)

Milne Library and Computer Lab:
Noon - 9pm

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