Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

Rotating Photos

Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

Customer Support

Help Me! Need Assistance?
Get secure remote desktop control for your computer.


Known Issues

  • Wi-Fi Network Maintenance Wednesday, April 23
    Fri, 18 Apr 2014
    This morning’s upgrade of the Wi-Fi system has been successfully completed. All services were restored by 7 AM. Please contact the ITS Help Desk at x4567 if you have any issues with Wi-Fi.

  • Emergency Network Maintenance 03-28-2014
    Thu, 27 Mar 2014
    All: Due to the issues experienced with the Time Warner Link this afternoon, Time Warner will be on campus tomorrow morning to replace hardware and troubleshoot the issue. This may cause a brief interruption to internet services between 6:00AM-6:30AM. All services will be restored by 7:00AM.

Today's Hours:

8 a.m. - 9 p.m.

Milne Library and Computer Lab:
8am - 1am

Help Me!
Print Quota

Read more here.

Help Me!
MyHD Tickets

Help Me!
Remote Support

This Day in Tech