Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

Rotating Photos

Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

Get Connected!

Click here for more information about registering and connecting your computer, gaming console, and phone to the Oneonta Network. You can also register your devices from home here.

Customer Support

Help Me! Need Assistance?
Get secure remote desktop control for your computer.


Known Issues

  • Wi-Fi Service Interruption Thursday, August 20
    Wed, 19 Aug 2015
    Networking & Telecommunications will install a new Wi-Fi controller tomorrow, August 20, beginning at 5 AM. The work will result in about 30 minutes of service interruption while APs reboot. Work will be complete and all service restored by 7 AM.

  • Cable TV Service Interruption
    Tue, 21 Jul 2015
    Cable TV service has been restored to all campus locations.

ITS Hours:

August 10 - 21

Mon-Fri 8 am - 4:30 pm

Opening (8/22, 8/23)

Satuday 8/22 Noon - 6 pm

Sunday 8/23 Noon - 8 pm

Regular Semester hours begin Monday, 8/31

Mon-Friday. 8 am - 9 pm

Saturday..... Noon - 6 pm

Sunday....... Noon - 9 pm


8am - 1am

Help Me!
Print Quota

Read more here.

Help Me!
MyHD Tickets

Help Me!
Remote Support