Submit a Support Request
For immediate assistance call

(607) 436-4567 or email us.

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Information Technology Services supports the college's critical data systems: e-mail, Banner SIS, wireless and wired networking, distance learning, computer labs, Blackboard LMS, desktop support, procurement, and more. We also assist students, faculty and staff with development of new services, with training and can provide documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

Get Connected!

Click here for more information about registering and connecting your computer, gaming console, and phone to the Oneonta Network. You can also register your devices from home here.

Customer Support

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Get secure remote desktop control for your computer.

ITS Service Desk Hours

Spring Break 3/5-3/9:

8am - 4:30pm   Mon - Fri

Service Desk Normal Hours:

8am - 9pm   Mon - Fri

CLOSED   Saturday

12pm - 9pm   Sunday


Computer Lab Support:

9am - 1am   Mon - Thurs

9am - 9pm   Friday

CLOSED   Saturday

12pm - 1am   Sunday


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Print Quota

Read more here.

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MyHD Tickets

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Remote Support