Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

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Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

Get Connected!

Click here for more information about registering and connecting your computer, gaming console, and phone to the Oneonta Network. You can register from home August 11-29, 2014!

Customer Support

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Get secure remote desktop control for your computer.


Known Issues

  • Web Print Service Restored
    Mon, 25 Aug 2014
    The WebPrint Service has been restored.

  • Network Switch Maintenance Wed August 13
    Tue, 12 Aug 2014
    Networking is upgrading network switch software. Required switch reboots will be begin at 5 AM, Wednesday, August 13, causing brief interruptions to wired and wireless network connections. Work will be complete and all services restored by 7 AM.

Today's ITS Hours:

Regular semester hours (while classes are in session):

Monday - Friday:
8 am - 9 pm

12 Noon - 6 pm

12 Noon - 9 pm 

(Mon - Fri 8 - 4:30 during breaks)

Milne Library and Computer Lab:
8am - 1am

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Print Quota

Read more here.

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MyHD Tickets

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Remote Support