Submit a
Support Request

For immediate assistance please call
(607) 436-4567

You may also email your request to helpme@oneonta.edu

 
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Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.

**The application deadline for Fall 2013 employment has now expired. You may continue to submit applications here, and we will contact you should any new openings occur.

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Known Issues

  • May 19, 2013 – Campus Wide Electrical Outage Planned
    Thu, 16 May 2013
    IT Services will be performing maintenance on a number of core services during the power outage.  We will begin at 6:00AM and hope to conclude our work by 12:00 Noon. Verizon will relocate copper connections to the campus phone switch between the hours of 8 AM and 2 PM.  This will result in callers to …

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  • Google has identified the problem and student GMAIL has been restored
    Wed, 17 Apr 2013
    “The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.”

Today's Hours:

Helpdesk:
Closed

Milne Library and Computer Lab:
Closed

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