Submit a Support Request
For immediate assistance call
(607) 436-4567 or email us

To submit a Telecommunications Support Request call
(607) 436-2577 or email us

 
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Information Technology Services supports the college's critical data systems: email, Banner SIS, wireless networking, distance learning, computer labs, Angel LMS, desktop support, procurement, web development… the list is long. We also assist students, faculty and staff with development of new services and with training and documentation on existing services.  Our website provides a wealth of detail on the support we provide, our strategic goals, our current project list, our staff, and much more.

As a member of the SUNY Oneonta community you have access to a variety of campus computing and networking resources through our campus portal at myOneonta.


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Known Issues

  • Wi-Fi Network Maintenance Wednesday, April 23
    Fri, 18 Apr 2014
    ITS Networking and Telecommunications will upgrade the Wi-Fi system beginning at 5 AM, Wednesday, April 23 and Wi-Fi will be unavailable until the work is complete. All services will be restored by 6 AM.

  • Emergency Network Maintenance 03-28-2014
    Thu, 27 Mar 2014
    All: Due to the issues experienced with the Time Warner Link this afternoon, Time Warner will be on campus tomorrow morning to replace hardware and troubleshoot the issue. This may cause a brief interruption to internet services between 6:00AM-6:30AM. All services will be restored by 7:00AM.

Today's Hours:

Helpdesk:
Noon - 9 p.m.

Milne Library and Computer Lab:
Noon - 1am

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