Student Board of Directors

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Sodexo's National Student Board of Directors (SBOD) has played a key role in helping our organization become the leader in customer insight. Now, leveraging the success of the national SBOD, we are offering this dynamic customer insight concept on a more localized level for your account.

Building a Local Student Board of Directors on your campus has many benefits including:

Benefits To Your Account

• A more interactive dynamic between Sodexo management and the student body.
• Assistance with special programs, promotions, and advertising campaigns.
• An ongoing source of valuable customer insight and feedback.

Benefits To Your Board Members

• Leadership experience to include on their resume.
• Exposure to a great culinary experience as well as other dining incentives.
• Being able to influence change and see it happen on their campus.
• The opportunity to be nominated for Sodexo's National Student Board of Directors who assists in the development of Sodexo's overall strategic initiatives.

How Can Having A Local Sbod Help Create Exceptional Student Experiences On My Campus?

STUDENT INSIGHTS - Promotion planning and development; focus groups to help develop, refine and market your products and services; student dining and lifestyle trends; student surveys; campus presentations; community outreach.

HEALTH AND WELLNESS - The Balanced Way program implementation and marketing; menu development and product testing; nutrition education collateral development; addressing students' special dietary needs; wellness programs and promotions; health fairs and other special events.

ENVIRONMENTAL FOCUS - Sustainability initiatives; trayless dining alternatives; Earth Day event kits; composting programs; locally-grown and produced product use; environmental education.

CUSTOMER SERVICE - New service options; customer service initiatives; myDtxt customer marketing; social media applications; facility design and service suggestions; dining ambience and experience recommendations; guest interaction and communications.

CULINARY INOVATION - Food Trends Expos; menu planning; product testing; resident dining menu development; exploration of late night dining alternatives; grab & go dining recommendations and product testing.

Why Do I Ned A Local Sbod?

Most accounts today have Food Committees in place, and they continue to do a good job in addressing day to day operational issues, questions and concerns. But by implementing a local SBOD, you will not only retain the same benefits of a Food Committee, but gain an ongoing source of student insight on a wealth of other important areas that impact your local college dining account's performance. A local SBOD will help you keep your finger on the pulse of the campus community, while giving you a valuable tool to enhance your overall dining program.

What Exactly Would A Local Sbod Do On My Campus?

The exact responsibilities of your local SBOD would need to be customized to fit your needs, but can include:

Monthly

Evaluate and report back on the following:

• Customer Service
• Food Quality, Variety, and Product Selections
• Review Trends and Current Menu Opportunities
• Conduct one mystery shop at a select dining services location

Bi-Annually

• Perform Customer Satisfaction Survey
• Perform Food Preference Survey
• Meet to discuss results and present to the campus community

Annually

• Global Trends; Service Review
• Evaluation of Services Portfolio
• Assist with Dining Services Staff Evaluation

Sodexo's Student Board of Directors is comprised of 20 enterprising college students from all across the United States and Canada who come together to help keep Sodexo number one in the college and university market. Every member of the Student Board of Directors has a unique understanding of their individual campus scenes and the demographic as a whole, and share their knowledge and experiences with Sodexo so that we can continue making every day a better day for college and university students everywhere!

For more information on implementing a local Student Board of Directors on your campus, contact your district manager or Dan Dunne, Senior Director of Customer Insight, at dan.dunne@sodexo.com.

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Caring for the environment is something that is on the minds of college and university students across the country. After working with Sodexo sustainability leaders, Sodexo's Student Board of Directors "Keeping It Green Committee" determined that there is a need for Sodexo to provide additional support to its accounts regarding the development and marketing of the company's sustainability practices.

The resulting outcome from this insight was the development of a Student Sustainability Promotion Coordinator (SSPC) program. Much like the SBOD driven Student Promotion Coordinator program which has proven extremely popular in Sodexo accounts nationwide, the SSPC program was developed with the involvement of the Student Board, and is already in pilot testing in the company's Mid-Atlantic Region under the direction of vice president, Ernie Minor.

Commenting on the SSPC program, Sodexo Senior Vice President, Ernie Minor stated, "The SSPC program is something that I believe in a great deal, and I feel that it will become one of the most significant developments that originated out of our Student Board of Directors. The valuable work that these talented Sustainablilty Promotion Coordinators will do on our campuses will help in not only deepening our understanding of students' evolving sustainability concerns but also in identifying ways to work together in response to those concerns. In addition they will help in educating our customers about actionable steps that Sodexo is taking in our collective responsibility to care for our environment, and ways that our customers can help share in those actions."

Creating An Awareness On Campus

While not only raising awareness about the importance of sustainability on their respective campuses, Sustainability Promotion Coordinators also work to support the on-site campus dining team in the process of developing and implementing sustainable dining promotions. Working together with the team, each SSPC aids in every stage of the development process, inspiring creative ideas and serving as a guide to help successfully implement sustainable promotion campaigns.

"This program is a huge advantage to both the account and the student who holds the SSPC position. The account reaps the benefits of a team member who understands the account's target audience and can work to bring sustainable practices to campus."

Christy Cook
Sustainability Support,
Sodexo Campus Services

Success Is In The Details

Because of the importance of the SSPC position, qualified candidates will need to be in good academic standing and posses a strong passion for the environment and related sustainability issues. Each individual SSPC will report directly to their assigned Dining Managers and/or District Managers, and will also have ongoing interaction and coordination by Christy Cook. In addition, monthly conference calls will also be scheduled so each regional SSPC group can share their experiences and ideas with one another.

Working together with the account's Student Promotion Coordinator, the SSPC will help to organize special campus dining events that not only entertain, but that also comply with the account's sustainability plan. The SSPC will not only be responsible for promoting sustainability promotions and initiatives on campus, but also to the community and media.

"As an environmental science major, I constantly look for opportunities to get involved on campus and lower Franklin and Marshall's impact on the environment. Through my experience as a SSPC, I have learned so much about what other schools are doing to foster sustainability and new ideas we can implement."

Kyanna Lewis
SSPC Member
Franklin & Marshall College

Sodexo's 2010-2011 Student Sustainability promotion Coordinators

Christy Cook
Sustainability Support, Campus Services Christy
Cook leads the sustainable dining initiative in Sodexo's Mid-Atlantic Region and serves as the leader of sustainability for the education market. Christy is responsible for creating Sodexo's sustainable dining programs and systems for implementation while offering expertise to clients.

Maria Dorsett
George Washington University

Ashley Kera
Muhlenberg College

Kyanna Lewis
Franklin & Marshall College

John Di Pasquale
George Washington University

Joel Rhodes
Juniata College

Eric Shotto
Keystone College

Thorn Viryasiri
The University of Tampa

Not Pictured:
Brian Apple University of Rio Grande
Sean Brock University of Mary Washington
Christina DeSalva Lafayette College
Tyler Hess DePauw University
Jeanette Renshaw DePauw University
Juan Pablo Sarmiento Torres Denison University

For more information on Sodexo's Student Sustainability Promotion Coordinator Program, visit www.forstudentsbystudents.com.