What Are My Rights & What Are My Responsibilities When Using the Health and Wellness Center?


Student Rights

As a student using the services of the SUNY at Oneonta Student Health Services, you have the right, consistent with the law, to

  • Understand and use these rights. If for any reason you do not understand or you need help, Student Health Services must provide assistance, including an interpreter.
  • Receive treatment without discrimination as to race, color, religion, sex, national origin, disability, or sexual orientation.
  • Receive considerate and respectful care in a clean and safe environment free of unnecessary restraints.
  • Receive emergency care if you need it.
  • Be informed of the name and credentials of the provider who will be in charge of your care in Student Health Services
  • Know the names, positions and functions of any Student Health Services Staff involved in your care and refuse their treatment, examination or observation.
  • Being seen in a no smoking room (Student Health Services is a no smoking building)
  • Receive complete information about your diagnosis, treatment and prognosis.
  • Receive all the information that you need to give informed consent for any proposed procedure of treatment. This information shall include the possible risks and benefits of the procedure or treatment.
  • Refuse treatment and be told what effect this may have on your health.
  • Refuse to take part in research. In deciding whether or not to participate, you have the right to a full explanation.
  • Privacy while in Student Health Services and confidentiality of all information and records regarding your care.
  • Participate in all decisions about your treatment and discharge from Student Health Services
  • Review your medical record without charge and obtain a copy of your medical record for which Student Health Services can charge a reasonable fee. You cannot be denied a copy solely because you cannot afford to pay.
  • Receive an itemized bill and explanation of all charges.
  • Complain without fear of reprisals about the care and services you are receiving and to have Student Health Services respond to you and if you request it, a written response. If you are not satisfied with Student Health Services's response, you can complain to the New York State Health Department. Student Health services must provide you with the Health Department telephone number.

    Student Responsibilities

    As a student using the services of the SUNY at Oneonta Student Health Services, you have the responsibility, consistent with the law, to:

    To provide accurate information about your medical history

    To have a completed Health Report on file at Student Health Services, including immunization records (recommended, not required)

    To be immunized against measles, mumps, and rubella

    To ask questions if you do not understand any portion of your diagnosis, treatment, prognosis, or instructions for care

    To make appointments whenever possible

    To return all borrowed supplies and equipment

    To pay for all medications/vaccines/laboratory tests for which there is a charge