Verification Policies


If you are selected for verification you will receive notification that we are in need of additional documentation. You must submit that documentation within 30 days. Failure to submit requested documentation within 30 days, may result in a forfeiture of your aid eligibility.

In the event your eligibility for aid changes, you will receive a notice to review your new eligibility through your WebServices account.

You may change or correct your data at any time. We may correct your data at such time as we receive documents verifying certain data elements.

We may contact the Office of Inspector General in the event we suspect fraud.

Inspector General’s Hotline Office of Inspector General

U.S. Department of Education
400 Maryland Avenue
SW Washington, DC 20202-1500

1-800-MIS-USED (1-800-647-8733)

Hours: M, W 9–11am T, Th 1–3pm

To submit a complaint online at any time, go to http://www2. hotline.html and click on the appropriate link.