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Networking and Telecommunications
B220 Milne Library
Oneonta, New York 13820
P. (607) 436-2577
telecomm@oneonta.edu
Weekdays 9 a.m. to 4 p.m.

Forward voicemail messages to your college e-mail account

Our college voicemail system can forward incoming voicemail message to your college e-mail account. These forwarded voice message can be played from your e-mail account at the office, at home, or one various smart phones that can play audio wav files. This functionality is especially useful for employees who share a phone and have a voicemail mailbox that is part of a menu since the forwarding of voicemail is specific to your mailbox.

In order to forward voicemail to e-mail, your voicemail account must be set to allow forwarding by the Telecommunications Office. Click here to inform Telecommunications that you intend to use this feature and that we should allow forwarding.

Additional feature available with Voicemail Desktop Messaging:

In addition to having the ability to forward the actual voice message from voicemail to e-mail, the system has been upgraded with a feature that can send an SMS “text” message to your cell phone alerting you that a new voicemail message has been received. The system will “text” you with the caller ID of the number that left the message. Be advised that charges from your cell phone provider may apply depending on your cell phone service contract.

For more information on these services, please contact us via e-mail or via phone (ext 2577).

Configuration Instructions

*You must first contact Telecommuniations and inform us that you intend to use these features as your voicemail account needs to have permission enabled to access the services below.

Click here to inform Telecommunications that you intend to use this feature and that we should allow forwarding.

My CallPilot Voicemail Web Access

Voicemail Forwarding to E‐Mail

vmail.oneonta.edu/mycallpilot
(If you see the warning “Pop‐up blocked” above the My CallPilot screen, click on
the warning and choose to always allow pop‐ups from “vmail.oneonta.edu.”)

For additional help following these instructions, contact Telecommunications at extension 2577

Logging into CallPilot
Mailbox: Your voicemail mailbox number
Password: Your voicemail mailbox password

(You may close any pop-up window stating the “You're missing the CallPilot Audio Player”)

CallPilot Features Tab

Message Forwarding Rule

Click "Configure Rule" Button

Message to forward: “Voice Messages”

Forward to: “your oneonta.edu e‐mail address”

Mark original message as read (turn off red light on phone)

Suggest when “Opened by the recipient”

Covert voice message to: “WAV”

Click “Save”

Our CallPilot voicemail system will now send a copy of all newly received voicemail messages to your e‐mail account in .wav format.

Message Notification

SMS Text Message sent to your cell phone

Current Status: “On”

Device Service: “Email over SMTP”

E-Mail address: Depends on your cellular provider.

Below are a few providers that we are familiar with, however, you may have to call your cellular provider to ascertain the proper text address.

• Verizon: [your phone number]@vtext.com
• AT&T: [your phone number]@txt.att.net
• T-Mobile:[your phone number]@tmomail.net
• Sprint: [your phone number]@messaging.sprintpcs.com
• Nextel: [your phone number]@messaging.nextel.com
• Cingular: [your phone number]@cingularme.com

"Check" This Device Supports Unicode

Notify for: "All Messages"

Click “Save”

Our CallPilot voicemail system will now send an SMS text message to your cellphone witht the caller ID of any newly received voicemail messages