Students who qualify for a financial aid refund and have fully registered, cleared their semester bill and completed all financial requirements will receive payment when the college receives disbursements on their behalf from federal, state or other sources.
SUNY Oneonta has partnered with the HigherOne Corporation to deliver all student refunds. This partnership allows students to choose from three delivery methods but does not impact eligibility for financial aid, the timing of financial aid disbursements to SUNY Oneonta, or the amount of the refund. The delivery options include electronic deposit to a HigherOne checking account via the Oneonta Red Card debit card, electronic deposit to the student’s personal bank account, or paper check delivered by USPS. You will receive a mailing about choosing your delivery method directly from HigherOne. Be sure your mailing address is up-to-date. To provide or update a local address, click here and select personal information. To update your permanent address, contact the Registrar’s Office. Students who do not select a refund option will experience a delay in receiving their refund.
Parent Plus refund checks are mailed to the permanent address of the parent and are not managed through HigherOne.
Individual financial aid items are paid to the college at different times. Therefore, the total refund may not be paid in one transaction; more than one refund may be issued based on the payment date of each aid item.