Financial Aid Refunds


Students who qualify for a financial aid refund and have fully registered, cleared their semester bill and completed all financial requirements will receive payment as the college receives disbursements on their behalf.

SUNY Oneonta has partnered with the BankMobile DisbursementsBankMobile Disbursements to deliver all student refunds. This partnership allows students to choose from three delivery methods but does not impact eligibility for financial aid, the timing of financial aid disbursements to SUNY Oneonta, or the amount of the refund. To make a delivery preference, go to and enter the personal code that was mailed to you.

BankMobile delivery options include electronic deposit to the student’s current bank account; electronic deposit to BankMobile, for use with the BankMobile Vibe Account; a paper check delivered by USPS. (Be sure your mailing address is kept up to date.) Students who do not select a refund option will experience a delay in receiving their refund.

Parent Plus refund checks are mailed to the permanent address of the parent and are not managed through BankMobile.

Individual financial aid items are paid to the college at different times. Therefore, the total refund may not be paid in one transaction; more than one refund may be issued based on the payment date of each aid item.

To provide the College with a local address, click here and select personal information. To update your permanent address, contact the Registrar’s Office.

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To view our institution's contract with BankMobile, a Division of Customer Bank, click here.