Health Insurance Q & A
 

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A.

Where do I go if I am ill or have a minor injury?

You should first go to the SUNY College at Oneonta Student Health Center:

                http://www.oneonta.edu/development/health/

                Our healthcare staff will treat you or give you a referral to an Oneonta facility for care.

  

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What if I go to the ER or local physician without first seeing the Student Health Center?

You may be subject to paying the deductible ($50 per incident or illness) without first getting a referral from the Student Health Center.

 

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What if the Student Health Center at SUNY is closed?

Consult a local healthcare facility in Oneonta. In this case only, you will be waived from paying the deductible (co-pay) but you must consult the Office of International Education’s International Student Advisor or the Student Health Center immediately after you visit the healthcare facility. Bring your medical bill with you to the OIE or Student Health Center.

For non-emergencies:
Bassett Walk-In Clinic at 1 Associate Drive
8:00 am - 7:30 pm, Monday through Friday
9:00 am - 5:00 pm, Saturday & Sunday
Tel: 607-433-6400

FoxNow Walk-In Care Clinic
8:00 am – 5:00 pm – Sunday through Saturday – no appointment necessary
Tel: 607-431-5052
On Route 7 in the East End of Oneonta, in the Foxcare Center.

Both of these clinics accept HTH Student Healthcare patients and are on the bus route. If you have a medical emergency or life-threatening incident, you should go to the nearest Emergency Room (ER) at AO Fox Hospital, minutes away from SUNY College at Oneonta.

  

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What do I do if I have a medical emergency on campus, especially in the evening or weekend?

Follow this step procedure:

 1. Call UPD on campus at 436-3550 - available 24 hours a day, 7 days a week (or, press the button on the Blue
Light emergency pole) http://www.oneonta.edu/admin/police/pages/blue_lights.asp

 2. The UPD will send the Oneonta Student Emergency Squad (OSES) to the student

 3. The OSES will evaluate the situation and its medical criticality

 4. If the student needs to go to the hospital, the OSES will either:

a. Call an ambulance

b. Call a taxi for the student to go to the Hospital and the student will be given a free voucher to
pay for the trip

 Note:  Vouchers for taxis will only be given to students who call the UPD first.  A student who calls a taxi before contacting the UPD, will not be covered.

  

Q.

A.

Are prescription drugs covered under my HTH International Student Health Insurance?

Yes. Most prescriptions drugs are covered at $10 for generic, $20 for brand.  You may fill your prescription at Walgreens, Wal-Mart, or any pharmacy. Always show your HTH health insurance card when filling prescriptions. Note – some pharmacies may ask you to pay for your prescription up front. Simply file a claim form, which can be downloaded online at www.hthstudents.com, pick one up from the Student Health Center, OIE, or download one off this site.

  

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What is my coverage under the HTH Healthcare plan?

HTH healthcare coverage is comprehensive and has substantial benefits to students. Students are covered at 100% for outpatient and in-patient care. The Office of International Education offers focused workshops throughout the academic year to help you understand your benefits and manage your healthcare. Stop by the OIE and consult the International Student Services Advisor or Director of International Education if you need help.  

Refer to the HTH Benefits Brochure for complete coverage. 
  

Q.


A.

If I travel back to my home country or outside the U.S. on vacation, am I still covered by my health insurance?

You are covered all over the world as you travel; however, a $5,000 maximum coverage amount while in your home country applies.

  

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I’ve lost my HTH Health Insurance card – what can I do?

No worries – go online to www.hthstudents.com or stop by the Office of International Education to pick up a replacement card. Loss of your card does not mean loss of coverage.

  

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I want to find out more about my healthcare plan? Where do I go?

Check out the www.hthstudents.com site where you can get a wealth of information about your insurance, locate a doctor’s office, understand prescription drug terms, check on claims, get expert advice, and use many of the HTH tools to help you navigate through the healthcare realm.